Synthesis AG - SyncML Client and Server Solutions

FAQ - Frequently Asked Questions & Answers thereof

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?My Palm (Treo,Tungsten...) sometimes suddenly resets while using the SyncML client software

We found that these symptoms are related to a problem deleting records in those newer device's so-called NVFS (Non Volatile File System, meaning the Flash storage) under special circumstances.

The solution is to upgrade to Synthesis SyncML Client for PalmOS or later - this version contains a workaround for the problem.

Another symptom of the same problem is when HotSync sometimes hangs while synchronizing contacts, events, tasks etc. Again, Upgrading to or later should fix the problem.