Synthesis AG - SyncML Client and Server Solutions

FAQ - Frequently Asked Questions & Answers thereof

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?My Windows Smartphone pops up an annoying "Unable to connect." message when I start a sync. Why?
!The Windows operating system tries to figure out automatically what connection should be used to connect to the SyncML server.
Unfortunately, depending on various factors like connection settings pre-configured by the mobile carrier, this does not always work as expected.

To work around this problem, just use the SyncML Client's Connection Settings... and switch the connection from "automatic" to a specific connection - usually "internet" is the right choice for mobile operation (but if it does not work, please also try the other choices as well).